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Delivery Policy

◆ Payment method
1. Online credit card (VISA, MASTER, JCB can be used) 2. Cash on delivery

◆ Shipping method
Coordinated logistics:
Home delivery: Hsinchu Logistics (Only Taiwan Island) Outer islands are sent by post office
Convenient store : 7-11, FamilyMart
Overseas Shipment: Ship through a designated shipment company

◆Shipping Instructions
After the order is placed (excluding the day of the order), it will be sent out in about 2-3 working days, excluding holidays
Delivery time is Monday to Friday 10 am ~ 4 pm, no delivery on holidays
If there are too many orders or force majeure natural disasters during festivals and holidays, the shipment may be delayed
If you choose [Home Delivery]: The actual delivery status will be determined according to the route arranged by the home delivery driver
If you choose [Convenient store]: Please pay attention to the arrival message and pick up the goods within 7 days after the arrival.
※The store has a volume limit for shipping, please follow the instructions on the product page to purchase. If the volume limit is exceeded, please choose home delivery.
※Overseas areas: Please note that potion products (ex: cleaning potions such as asphalt, iron powder, aluminum rings, etc.) cannot be sent. Sorry for the inconvenience.
Overseas friends can join us on WhatsApp :+886 911-439-057 for inquiries thanks

◆Invoice unified number/vehicle issuance:
If the customer needs to issue a unified number or electronic invoice carrier, please note in the order thank you