Delivery Policy

◆ Payment method

1. Online credit card (VISA, MASTER, JCB can be used) 2. Cash on delivery

◆ Shipping method

Coordinated logistics:

Home delivery: Hsinchu Logistics (Only Taiwan Island) Outer islands are sent by post office

Convenient store : 7-11, FamilyMart

Overseas Shipment: Ship through a designated shipment company

◆Shipping Instructions

After the order is placed (excluding the day of the order), it will be sent out in about 2-3 working days, excluding holidays

Delivery time is Monday to Friday 10 am ~ 4 pm, no delivery on holidays

If there are too many orders or force majeure natural disasters during festivals and holidays, the shipment may be delayed

If you choose [Home Delivery]: The actual delivery status will be determined according to the route arranged by the home delivery driver

If you choose [Convenient store]: Please pay attention to the arrival message and pick up the goods within 7 days after the arrival.

※The store has a volume limit for shipping, please follow the instructions on the product page to purchase. If the volume limit is exceeded, please choose home delivery.

※Overseas areas: Please note that potion products (ex: cleaning potions such as asphalt, iron powder, aluminum rings, etc.) cannot be sent. Sorry for the inconvenience.

Overseas friends can join us on WhatsApp :+886 911-439-057 for inquiries thanks

◆Invoice unified number/vehicle issuance:

If the customer needs to issue a unified number or electronic invoice carrier, please note in the order thank you